I pre-ordered this TV and before it arrived, the first reviews started coming in and most of them mentioned the horrible mount design on this version. "How bad could it be?" I thought. Once I got the TV, I opened the mount box and carefully read through the "instructions" (more like hieroglyphics, really -- hardly any text to be found) and thought it seemed straightforward enough. It wasn't until I almost got ready to hang the TV that I realized how truly dumb the mount design is.There's a reason basically every TV mount is a single bracket, and that's so it's wide enough to span two studs and need just 4 screws. Well, Samsung decided to split the bracket into two pieces. At first you might think that this makes it flexible since you can move each piece independently. Wrong. The most asinine part of the design is that the two brackets are NOT flexible in their positioning, they in fact have to be precisely spaced according to the spacing of the hooks that attach to the TV, which varies based on model size. Furthermore, you HAVE TO put screws in the holes between the part where the hook attaches (marked with a '*' on the instructions). The required spacing has no relation to common stud spacing or anything -- on the 65" version, the spacing is 37.25". Therefore, there is NO WAY you will hit a stud with both brackets where the TV is hanging. Because of that and the stupid split bracket, you need to put 8 HOLES in your wall to mount this thing (or at least 6). Four per bracket -- two that hit a stud, and additional drywall anchors or toggle bolts to make sure you hit the '*' holes. Oh, and Samsung does NOT include those extra screws you will need, they only include stud screws. I mounted this thing over a week ago and I'm still annoyed at it.And after all that, mine isn't even hanging flat. Hopefully someone will make a Youtube video showing how to get it to "snap" into the bracket. I'm too hesitant to push on the TV in the wrong place so I've left it hanging slightly forward.Other than the awful mounting design, the TV itself is meeting our expectations.- We primarily bought it for the art mode to fill a large wall with artwork, and for that purpose it works well.- The Intelligent mode works well in our room setting for modulating the art mode brightness and turning off at night. Basically it has been a "set it & forget it" experience so far. I was a little worried I'd be tweaking settings a lot more.- You can transfer your own artwork to the TV wirelessly using the Smart Things app, which makes it pretty easy to load it up.- As an actual TV, it's perfectly fine. The Tizen interface isn't my favorite, but the app store has most of the things I need and it works well enough.On the Con side:- The TV panel itself leaves something to be desired, eg. the off-angle viewing looks a little washed out, not ideal when your black mat looks gray-ish.- The interface is sluggish when changing artwork.- Very little built-in artwork.- Skimpy options for your own artwork, which makes it feel like it's trying to discourage that and drive you to use the subscription service. For example: you have to manually crop the pictures to 16:9 yourself before transferring if you want to have a uniform mat border. There are only two mat options, versus the 5-6 for built-in artwork. There doesn't seem to be a way to remove the mat to have it display fullscreen (though some pictures I've transferred do display fullscreen); overall feels inconsistent and a little buggy.
Good tv horrible new mount design. If you are installing into drywall, the screws and anchors are no good. Go to Home Depot or Lowes and get .25in x 3in toggle bolts. Thats the only suggestion I have to replace the screws that came with it..
I saw the negative reviews related to the wall-mounting, which I found relatively easy. You'll want to measure the actual TV relative to the template, as the template was a bit narrower than the TV, and the top edge of the two brackets will be roughly 1 1/4" below where the top of the tv will fall, but it was all intuitive enough, and I appreciate that the TV can be adjusted once hung, in case you miss 100% level with the brackets.I paid for the year of art, which is fun for my family and amounts to a pandemic-era art education, and I generally thought the built-in sound was decent for what it is. The picture is sharp. I can tell the QLED isn't really matching the blacks of my LG OLED, but then I didn't expect it would. Bought this for the features and appearance, not a state-of-the art TV panel. A provisional 5 stars, which I'll revisit after a few months. For day-1, good show!